"Starting at" price for variation products.

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  • Official comment
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    Zoey Support

    You can go to Products->Settings and change "Display Base Price of Configurable Product Price Type Custom" from "Yes" to "No".

     

    You can go to Products->Settings and change "Only Show Final Price of Product" to "Yes"

     

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  • Avatar
    constance

    We get more phone calls and complaints from customers about this than any other issue. Our customers find it very confusing and think we've tricked them into paying a higher price -- simply because it is not clear that the initial price showing is the lowest price. When they buy larger sizes of certain items (e.g. knitting needles), the price goes up. Improving this really need to be a higher priority.

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    Karen

    You can add some code to stop it appearing on the product page. But there are some limitations.

    Firstly add in a custom attribute stating "starting from: xxxxx" this can appear on the products in the category page view.

    Then find the class of the price. add a CSS display: none; function using custom html. you will need to create a custom product template so it doesnt happen on every product.

    Then on your variations label them 'variation 1 - £8" - 'variation 2 - £12' and so on. When they select the variation the price will be missing from its usual spot but will be visible in basket.

    my site uses this for our B2B customers, I dont want to block the price from showing but i did block the quantity box.

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    constance

    We recently took a different approach to reduce confusion.

    We added a WYSIWYG custom attribute (config_price_note) to display PRICES VARY BY SIZE in front of the price that shows on configurable products. This allows us to maintain prices (which do seem to keep going up over time) in only one attribute per variation and also avoids maintaining multiple product templates.

    See https://shopsmartisans.com/chiaogoo-stainless-steel-red-lace-circular-knitting-needles

    This is an example in which we'd prefer the product to show Starting at $9.00 before any selections are made. 

    Our work around shows:

    PRICES VARY BY SIZE $XX.XX

    with the lowest price showing when the page first displays, and the price of the selected variation showing when the customer chooses a needle size and tip length.

     

     

     
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