We often have customers who we will provide a promotional shipping cost to, or something that differs from our websites calculator. Say for example, we are doing a price match. It would be extremely helpful if we were able to manually adjust the shipping costs from within the admin panel, when doing a "phone order". Our previous shopping cart allowed for this, not being able to do so is a big problem for us.
This could function very similarly to the "custom price" toggle on the product pricing for orders.
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