[Imported] Identifying an order as a "Back Order"
We have been testing out the Back Order features and think they offer a great option to being able to continue selling select products once they become "Out of Stock."
However, I am not seeing that these Back Orders appear any different in the Orders section in the admin. Am I missing something? How would one know that these orders are indeed for a product that is not in-stock and needs to be ordered?
In addition, the status flags for these orders resemble that of a normal order. So in the case of our fulfillment tool (shipstation) these "Back Orders" are being sent for fulfillment.
Am I missing something when it comes to using this feature?
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You are correct. The Order has no concept of inventory, therefore if 1 item was ordered, it believes 1 item will be available to ship. The system simply assumes that the item will be shipped as soon as the administrator is able to ship it.
More advanced BackOrder functionality is a great idea and I encourage you to post this to our Feature Request Page. It is very possible that a development partner or Zoey will be able to provide this functionality in the future.
In the meanwhile we also recommend utilizing our App partner network to try out Shipment Management software that has more built-in back-order intelligence natively.
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