Submit a requestBefore submitting a support request please read the information below. This will help in getting an answer quicker
- Search for your answer at https://support.zoey.com - we have many articles and tutorials to help find a lot of answers. If you've read the articles but did not find them helpful or could not find one please let us know so we can improve.
- If you are a Zoey customer please make sure you are Signed In (link on the top right) so your ticket is linked to your account.
- Provide your Store URL in the ticket.
- Provide a screenshot, error message, explanation, browser (http://www.whatsmybrowser.org/) and any other information to help us reproduce the error.
- Please first try to clear your browser cache and log out / log back in. Some issues are resolved this way.
- Do not mark your ticket urgent for any reason other than: store is inaccessible, live (not test) checkout is not working.