Phone orders for previous customers who ordered as a guest


1 comment

  • Avatar

    Wholeheartedly agree that this is a big issue, I created a post about it myself a bit ago. Most shopping carts offer ways to link a guest checkout email/order history to a new account which completely fixes the issue.


    A) if a customer checks out as guest, can be prompted to create an account at the success page and/or by email follow up.

    B) If customer orders later on and wishes to create an account, can be asked to link in their old orders as long as email matches.

    C) phone orders / manual orders same as above but by staff 



    Comment actions Permalink

Please sign in to leave a comment.