Link guest emails to existing accounts if applicable

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Sean

• November 11, 2016 18:17

I noticed a lot of customers, despite having an account will often checkout as a guest rather than login. This skews purchase data from them as they are marked as a guest.

I would like to see either an automatic or manual option to link orders to existing accounts. This can help provide better data, order tracking as well as improve other elements. Link guest emails to existing accounts if applicable

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• Official comment

  

  Zoey

  • May 15, 2020 01:29

  Once an order is placed you can assign it to a customer by clicking on "Change Customer" on the Order.

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  Kevin

  • October 18, 2017 14:04

  I completely agree Sean. 

  Another aspect of this is the support required when someone checks out as guest but then complains because they cannot find the order in their account history.

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