When customers pay via Paypal Express they are able to update their shipping address on Paypal but those changes don't transfer back to Zoey. I think this is a huge issue that needs to fixed asap ... either those address changes need to transfer back Zoey otherwise customers shouldn't have the ability to update their address in Paypal as mentioned here https://stackoverflow.com/questions/21217148/paypal-express-checkout-shipping-address-should-not-be-editable
We only found out about this issue recently when a customer updated their address on Paypal and later queried where there order was. We had to reship their order at our expense.
Please sign in to leave a comment.