Zoey Search - FAQ

We have a complete new search capability for all our stores stores, which allows to have faster and better results.

Is this feature for free on my plan?

Yes, our search feature is included automatically for all our stores and plans. However, certain advanced features are only available for the Business or Premier Plan. To find out more, please submit a ticket here.

Can I disable this search functionality?

This feature is built into the Zoey platform and is the default search feature. It replaces the previous search functionality and can only be disabled when using Instant Search + or other Search Apps provided through the Zoey Marketplace.

Can I hide the "Starting at" label in the search results page?

Yes, you can use CSS to hide the label. Open your Homepage and click in the top right on the gear icon, select CSS/ Javascript/ HTML Editor. In the CSS tab enter the following code snippet:

#pix-fe .priceGreyText {
     display: none;
     }

How can I hide the "starting at" label in the dropdown?

You can use CSS to hide the label in the drop down. Open your Homepage and click in the top right on the gear icon, select CSS/ Javascript/ HTML Editor. In the CSS tab enter the following code snippet:

#pix-fe .kuVariants{
  display:none;
  }

Can I disablethe "variants" label in the search results page?

Yes, you can use CSS to hide variants label. Open your Homepage and click in the top right on the gear icon, select CSS/ Javascript/ HTML Editor. In the CSS tab enter the following code snippet:

#pix-fe .klevu-variants{
    display:none;
    }

I don't see the search working - why?

Make sure you refresh and index your store, and clear your browser cache. Keep in mind that the Search refreshes every hour.

In the event that your search is still not working, please open a ticket by clicking here.