Setting up Shipping Methods: FedEx

Calculated shipping rates from FedEx. Rates are based on Shipping Origin, Total Order Weight, and Selected Carrier methods or package types.

You will need to have both a FedEx Account and a FedEx Web Services Account before you get started.

1. In your Control Panel, go to Set-up > Shipping.
2. If FedEx is not shown, click on Add Shipping Method, choose the FedEx box, and click Click the Add Shipping Methods bar that appears at the bottom of your page. 
3. Click on Set-Up next to the FedEx section to view your configuration settings. 
4. Set Enabled for Checkout to Yes.
5. Enter the Title which will be shown during checkout. We recommend using "Federal Express" or "FedEx"
6. Enter the following credentials you received from FedEx
   
   • Account ID
   • Meter Number
   • Key
   • Password
   If you are using test credentials, set Sandbox Mode to Yes. You will need to change this to No and enter your Live / Production credentials before your customers can use this. 
   As an important note: You will need your "Production Password”, not the user-account password used when logging into your account on fedex.com.
7. Next you will be filling out information based on your business's needs and practices. If you need help deciding, we recommend contacting FedEx.
   • Packages Request Type
     - Divide to equal weight (one request) (Recommended) 
     - Use origin weight (few requests)
   • Packaging - select the container type that you typically use to package orders
   • Dropoff
     - Regular Pickup: If you have a high volume of shipments, it can be cost effective to make arrangements with FedEx for regular pickups.
     - Request Courier: You must call and request a FedEx courier to pick-up shipments.
     - Drop Box: You must drop off shipments at your nearby FedEx drop box.
     - Business Service Center: You must drop off shipments at your local FedEx business service center.
     - Station: You must drop off shipments at your local FedEx station.
   • Weight Unit - Are your Product weights entered in Pounds or Kilograms
   • Maximum Package Weight
     Please consult your shipping carrier for maximum supported shipping weight- there may be a cut off from standard shipping and freight.
   • Calculate Handling Fee
     - Fixed: Certain amount per order regardless of size
     - Percent: Percentage of the order total price
     
   • Handling Applied
     - Per Order: Charged once regardless of how many packages are sent for the order to be completed
     - Per Package: Charged based on how many packages will be used
   • Handling Fee
     Enter either a fixed amount or percentage, depending on which you selected in the Calculate Handling Fee field. These values should be a number, no currency ($) or percentage (%) symbols
   • Residential Delivery
     Based on what type of sales you do more of, choose:
     - Yes: For B2C deliveries (business to consumer)
     - No: For B2B deliveries (business to business)
   • Allowed Methods
     Select the methods of shipment that you will offer your customers. This depends on your FedEx account, the frequency and size of your shipments, and whether you allow international shipments. As the merchant, you may decide to offer as many or as few options as you would like, such as only ground shipping and nothing more.
   • Hub ID
     This you can obtain from FedEx.com. Have questions on which to use? Contact FedEx Support
   • Free Method
     Are you planning on offering free shipping to customers who purchase over a certain amount? You can do this here as well as let them know what method it will be shipped with- most common choice is Ground.
   • Free Shipping with Minimum Order Amount
     Will free shipping via the specified method always be offered or must the customer purchase a certain amount. 
   • Minimum Order Amount for Free Shipping
     Enter in the amount (without currency symbols) for how much a customer needs to spend before they are offered Free Shipping. 
   • Displayed Error Message
     If this option is not available (such as shipping country is not allowed), enter the messaging your customers will see during checkout or use the default messaging. 
   • Ship to Applicable Countries
     Choose All to ship to any country FedEx serves or change to Specific Countries to restrict where items are sent with this method. 
   • Debug
     To log information that goes through this shipping method, select Yes. 
   • Sort Order
     Set a numerical value for which order this will be shown in on the checkout page. 0 will come first, then 1, then 2, and so forth.