Introduction to your Control Panel

Zoey's Control Panel allows you to conveniently manage all aspects of your Zoey store from one place.

My Account & Log Out

Hover over your name or email above the main menu to see these selections! Manage your personal settings, domain and billing information, as well as the settings of other users you grant permission to update your store.

Note: Many of these features are only available for upgraded customers and can not be accessed in trial mode

• My Store - Access all Zoey stores your account is associated with, update your Store URL or Store Alias, and install SSL certificates
• Billing - View or edit your Zoey subscription plan and billing information
• Users - Add new users and customize their permissions for what information they can access in your Control Panel
• Log Out - Log out of your store

View My Store

Click View My Store to preview your store as visitors see it live.

Design

Use our advanced design tools to customize your store's look and feel- everything from your homepage to your product and informational pages can be customized here. 

• Tutorials: Starting with Design
• Tutorials: Advanced Design Tools

Support Center

The Support Center is where you are right now! This area provides tutorials of important functions needed to set up your store as well as access to support tickets.

To learn more about our support options, please see: Accessing Support 

Dashboard

The Dashboard presents quick and simple reports about your store- including sales, shipments and customer behavior.

• Article: Dashboard Reports

Orders

Manage your orders with invoicing and shipments, or create returns. This is also where you can view transactions, subscriptions or bulk download information such as order information, invoices or shipments in PDF format.

• Tutorials: Managing Orders 

Products

Add and manage products sold on your store.

• Products List - View a complete list of your products
• Tutorial: Zoey Product Types
• Tutorials: Setting up Products
• Tutorials: Advanced Product Features
• Categories - Create categories to organize your products and use as your store's navigaton
• Tutorial: Creating and Managing Categories
• Tutorials: Setting up Categories
• Tutorials: Advanced Category Features
• Attributes - Create and Edit attributes to customize your products, adding additional information or variations
• Tutorial: Creating and Editing Attributes
• Settings - Manage default product and category configurations and options
• Reviews & Ratings - Manage customer reviews of your products
• Gift Cards - Create, Edit, View or Send Gift Cards straight from the Control Panel or create a Gift Card product for customers to purchase in your online store
• FAQ: Gift Cards

Customers

Add, view, and edit your store's customers- see everything from contact information to past orders to newsletter settings. You can also export this information to use in third party newsletter services.

• Tutorials: Customers & Customer Interaction

Reports

Generate relevant data about your operations to best understand your store's success. 

• Tutorials: Reporting Features

Promotions

Create and edit custom deals and discounts for your store.

• Discount Rules - Manage parameters for planned product discounts.
• Tutorials: Growing Your Sales with Promotions
• Tutorial: How to Create Discount Rules
• Sales - Drive traffic to your store by setting a sale price
• Tutorial: Sales & Promotions
• Article: Sales and Promotions Checklist
• Settings - Manage promotion settings.

Blog

Create your own on-site Blog with our blogging tools for posts, categories, tagging and more!

• Tutorials: Store Blog

Set-up

Set-up contains all the essential features of starting a Zoey store.

• Payment - Create a payment option for customer transactions.
• Tutorials: Setting up Payments
• Tutorial: Which Payment Gateways can I use?
• Shipping - Manage shipping of your products, setting unique shipping rates depending on the type of product and location of your customer.
• Tutorials: Setting up Shipping
• Tutorial: Adding a Shipping Method
• Checkout Settings - Adjust the options and functionality of customer checkout.
• Site Configuration - Manage your store's physical address or enable the EU Cookie Law
• Tax - Create and apply tax rules based on your products and customer base.
• Tutorials: Setting up Taxes
• Article: What Taxes Do I need to set up?
• Emails - Create email templates to auto-send to customers when they purchase products, create accounts, or sign up for a store newsletter.
• Tutorials: Customer Interaction
• Tutorial: Store Email Addresses
• Tutorial: Sales Email Templates

Apps

Add and manage third party integrations directly from your control panel.

• FAQ: What Apps does Zoey Integrate With?
• Tutorials: Apps to Improve Your Experience
• Tutorials: Apps to Improve your Customer's Experience

Advanced

Manage the advanced configurations of your store.

• Refresh Your Store - After making an update to your store's frontend, select Refresh Your Store to make the update visible to your customers.
• Tutorial: Refreshing and Updating your Store
• Cache & Index - Clear cache or reindex your site to optimize store performance.
• Import & Export - Export current products and customers or add them to your store in bulk with CSV files
• Tutorial: Adding New Products by CSV Import
• Tutorial: Formatting CSV Files for Customer Import
• Article: CSV Fields - What do they mean?
• API Configuration - Manage advanced settings with API 
• Tutorial: Setting up an API User and Role
• URL Rewrite -  Adjust your URLs to make your weblinks more readable to search engines and visitors.
• Tutorial: Creating URL Rewrites
• Tutorial: Importing 301 Redirects
• Maintenance - If you need to hide a part or all of your store while you make changes, you place it in Maintenance Mode.
• Tutorial: Enabling Maintenance Mode

We hope this overview is a good start on understanding Zoey, but if you have any questions, please contact Zoey Support!